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Terms & Conditions

Making A Purchase
Making a purchase could not be easier. Just browse the �buy now� pages, and click on any items that you wish to buy and put them into the shopping cart. If you wish to make multiple purchases of any item click on the 'View Order' link on the top right hand side of the home page and increase the quantity. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

You may also send us a cheque together with a print-out of your order or send your debit/debit card details to us by Post or Fax, together with a copy of your order, or via our secure buy-online page. If you are buying from outside the UK your credit/debit card company will convert the transaction to pounds stirling.We accept Visa, Mastercard, Switch and American Express. We do not charge for any item until it is ready to send. Back-ordered items are not charged until they are shipped. You may send your credit/debit card information via phone, fax, post or via our secure online page.

Shipping And Handling
Postage to UK destinations is by Courier or Royal Mail at a flat rate of �5 and to Europe at �15. The rest of the World is charged at �25 per shipment.

Delivery Schedule
We will normally send your order to you in 5 business days . International orders are generally received in under 10 days.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
A full 14 day money back guarantee is offered with our products. Instruments are covered by a six month warranty.

Reaching Us
If you need to reach us, please email us on sales@vitech.co.uk , alternatively, you can call us on 01403 710479 (International +44 1 403 710479) or fax us on 01403 710382 or write to us at

Vitech Scientific Ltd
Huffwood Trading Estate
Partridge Green
West Sussex RH13 8AU
United Kingdom

Click here to contact us regarding any issues of our terms and conditions.

Privacy Policy
Vitech Scientific Ltd does not disclose buyers' information to third parties. We only use this to:

  • Take and fulfill customer orders
  • Administer and enhance the site and service
  • Issue a unique identifier (e.g. customer login)
  • Monitor customer account status
  • Fulfil delivery

Returns Policy
Contact us first before returning any goods.